All postcards are mailed via Standard Mail service within 2 business days of purchase. Please allow 2 additional days for processing of any purchase made on weekends or government holidays. VacayCard.com is not responsible for postcards delivered to incorrect addresses due to user input errors. VacayCard.com is not responsible for lost or stolen mail. For further delivery inquiries, please contact us.
Purchase of Credits: The purchase of in-app Credits (redeemed for postcards) is final and non-refundable. Once Credits are redeemed for postcards, those credits are non-returnable/non-refundable. For questions about our postcard delivery process, please see our Delivery Standards (above). For further Return/Refund inquiries, please contact us.
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